(For Your listening pleasure while you read,... Billy Joel's "A Matter of Trust")
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When you joined ActiveRain, do you remember clicking on a little box where you agreed to abide by the Community Guidelines?
(Are you kidding? No one ever actually READS that stuff, do they?)
This is a continuation in a series of articles that will walk us through the ActiveRain Community Guidelines, and help us to have a better grasp on how to live them out in a practical sense.
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Respect the ActiveRain Community
Being a part of any community requires a certain level of trust. Don't abuse the site or your fellow members. By joining the ActiveRain community you are given a platform to present your ideas and opinions to a large number of people. We trust you to be responsible with that platform; thousands of other ActiveRain members are also counting on your trustworthiness.
Here's Websters on Trust: "an assured reliance on the character, ability, strength, or truth of someone."
Trust allows us to be transparent. Trust encourages vulnerability. Trust removes the fear of judgement. Trust provides a safety net of mutual respect, care, and concern.
Trust isn't something easily bestowed. It takes time and effort to develop. It has to be earned. Trust normally takes a long time to cultivate, but can be lost in an instant.
When you elect to participate on this Network, we are relying on your professionalism. Strong, solid ethical practices permeate our industry. We are governed by them, and sworn to abide by them. Those ideals should translate over to our involvement here on ActiveRain.
Can You be trusted? Can we, as a community, count on your trustworthiness? Will your character and integrity be revealed in your writing? Will your words and comments convey strength and truth?
Being a Member of ActiveRain isn't simply a means of gaining more business,...it's a "Matter of Trust!"

Just stopping by for my points - have a nice post.
Any business relationship is about trust! I would argue that the ratio of bad apples in the bunch is increasing. We need to be concerned and not want to talk about dirty little secrets within the industry. We're human and people get greedy and forget or somehow loose sight of their promises and oaths sometimes to profit themselves.
This attitude has been prevailing and increasingly extracting profits form wherever you can without regards for people and the environment. This started over a quarter century ago under the Regan years. White-collar crime is the last type of crime to be prosecuted. Police have some many criminal violations that take priority. Manpower and dollars are short in a lot of cases whit-collars criminals go from victim to victim and back over and over under different brands.
I see a lot of students, our your folks with strange and off-balanced ideas at to how and economy works. Many of the ideas are taken for bad examples and get rich schemes with no plan for building success business or investment portfolio. There need to be more rules to make entry stricter and severely expel continual wrong doers.
The values and attitude is all about making a quick buck! I hear often I will get in the real estate for a minute and make a quick buck and then do what I want to do…
That statement does not speak well of people and their ambitions, as they would put off their life’s work in anticipation of a quick buck. Priorities are wrongs and sliding fast as the price of gas goes up. Get him before he gets me.
There is a big pie to look at to come to sound conclusions and solutions. When the leaders of a nation act with greed and their own self-interest isn’t it logical the people will follow. There is an old saying, fish start stinking at the head. Could society be just mimicking what that see from their leaders, in arrogance and disrespect?
Could that also be why there is such a large counter culture on any significant issue of the day? I think is imperative but see so much other realities that I’m no longer shocked.Without competence and character it's hard to have trust however, we seem to have a lot of competent characters on here. This is a good reminder to be wary though.
I agree - and I think that you have to have thick skin. To write a post and think everyone will agree with you is unreasonable. It really disturbs me when I respond to a post and get hate mail back, just because the member did not like my reply, or it did not meet their "guidelines" for the post.
It is an open forum, and it supposed to encourage debate. Respectful debate.
Gracious Rich...
In my mind trust is everything...If we can't trust our fellow Bloggers...Then really...What's the point?
Aside from the almighty points :)
P.S. It's so hard to comment after Blog Boy...We think so much alike :)
TLW...ROAR!
I believe most relationships start out on TRUST; if trust is broken then it takes time to re-build it. If one of my children breaks curvue, then it takes time to build that trust back up again.
I like a good debate here, but I don't like calling people out in posts or calling out the AR system out on things they would like changed. There is a way that should be handled and it is called Private. If a person has a problem with a post or a person, we do still have telephones or email.
If the problem is with points ( the hot topic this week....again) they should have the courage to call you guys up. You are readily available, not spew their private concerns all over their posts. IMO
Trust is built over time and when someone betrays your trust then it takes a long time to get it back. There are some who have lost our trust because they do not portray our profession in a favorable light either to their fellow agents or the public by their comments and disregard of the Active Rain guidelines. Hopefully your series will be a reminder to all of us to straighten up our act. If not then AR needs to put more muscle behind those guidelines and make those who flaunt disregard for them pay a higher price than it seems they currently do.
But Missy...
They don't get points for calling/contacting...
They get points for spewing :)
And to top that off I get points for mouthing off :)
TLW...ROAR!
Sorry Gracious Rich...
You and I both know how near and dear to my heart the Active Rain Guidelines are :)
To All...
I often find myself wondering why not just overlook a perceived wrong?
Kinda like turning the other cheek :)
There's also the matter of being the one that picks your battles...Never allow someone to do that for you :)
TLW...ROAR!
Hi Rich - unfortunately, any time you get a group of people together, there always seems to be a certain type of person that is always looking to game the system, beat the rules, and is just generally not of the trusting piece of cloth that most are cut from. Those people will never see that they are the ones that just might be in need of a refresher read of the guidelines.
This post is a good reminder of just what the guidelines are all about.
Ann
Morning Rich, how weird to read your analogy, why??? I just heard that Billy Joel is coming to Montreal in April, gotta get me some tickets.
Re your post, we can't please everyone and shouldn't even try. There will always be a few whiny babies and those who take away from, rather than add value to the community. Eventually they're ignored by the community.
Rich, The guidelines need to be read and understood before they can be complied with. It is good that you are doing this series.
Bill Roberts
Rich,
Thanks for going over this again. I've seen a number of posts lately that cross over the lines on many of the points you've made and in the process they detract greatly from the overall energy and appeal of AR.
I hope everyone reads this and takes it to heart....good work!
Jo
Rich... Your last statement says it all. But I would add an and there and mention respect also... gaining respect and trust. And I agree with Missy and Ann's comment. The problem with several on here is that they don't respect the individual here on AR to call them or e-mail them with the problem. They go to the people behind AR and complain to them. And if they do it enough, it seems to work sometimes, without giving the other member the benefit of the doubt? Just curious on what that says?
On the other hand, not matter what type of community or platform, you will always have a few who will try and game a system, be mean, or not play nice. Sure, reminders are good... but they will even read these and ignore them. For the most part, you can tell who are the ones that understand this and who don't care. It seems to be the same ones that preach to the same choir.
Like the Realtor Code of Ethics, I wonder how frequently members read it after their initial entry/registration. Most of us do adhere to the principle of debating the issue not attacking the person.
On the trust issue, Kelly put it so well when he said "once I find I cannot trust you anymore your life, as you know it, will change forever..." We often don't recognize how significant trust is until we see its absence. Life does change when someone loses trust.
To All...
I think it's important that we remember the Guidelines were put in place to serve as a "Code Of Conduct" for Active Rain Member's.
That being the case...There's nothing wrong with having mediation between Member's when that's necessary.
Sometimes a third party is just what is needed.
We've seen what happens when Member's get carried away and handle mediation themselves...And it ain't pretty.
TLW...ROAR!
I've written, erased and now am writing again. Why? A recent negative experience I had. When a problem arose that had nothing to do with AR and I was contacted by them...and realized an injustice had been done I personally e-mailed, left a message to apologize, took full responsibility even though I truly was not the creator and took immediate steps to rectify the wrong. It did not matter I was attacked on AR anyway. Then I saw others join in. Clear to see there was a posse of sorts that were privately e-mailing and going in for the kill. Then to top it off, some folks who are associated with me would post issues for discussion but were being attacked through the use of the vehicle of AR..... I almost didn't come back to AR... there was so much nastiness...some of it masked in new blogs to be sarcastic and created to directly dispute information the writer was trying to convey in their own posting. It was a firestorm.
I was fuming and about to post my own ...then decided to get facts. After all e-mail can be misconstrued when a person is not right in front of you. Rich you were one that I e-mailed to get a pulse on why this may be happening. I did not hear from you. I waited about a day and then went directly to one of the perpetrators...while they e-mailed me back, I was told there was a family problem, they were to cranky to deal with the issue and did not want to do it through e-mail. I gave my sympathy for the family problem, and my phone number with a message to call when able. Within 15 minutes (I think it was less) the perpetrator was at it again....I still have not received that phone call.
The perpetrator is still blissfully inflating facts, creating new blogs to be dispute the opinions of others for discussions...goes on and on. Am I just a "female" who is touchy...I don't think so..
They did not succeed in their ultimate goal. Trust, it would be hard now with any of those folks. I'm ignoring the bad, gleaning some great information from a few and even after the horrible experience will not shy away but will continue to share and pose my own questions about my industry...while some of those masked blogs questioned my integrity without mentioning my name...I wonder if they realize it may just be their integrity that should be questioned. Just my opinion...
Thanks for reminding everyone to review the AR Guidelines......it couldn't hurt! I, too, find that the majority of the posts are done in a professional manner. Good post, as always!
Great Reminder.
I am new to AR. I made the "mistake" of pointing out the lack of professionalism being displayed on a particular blog discussion that was PUBLICLY posted. I received only one not so nice private email, however I did receive many in agreement. They did not post their opinions out in the "open".
After reading commments on that continuing blog that used phrases like "emotionallly and mentally disturbed" and words like "scum" it was no wonder. Another word used was Pollyannish, that being defined as someone who happens to believe that civil discourse is better than name calling and personal attacks. I was lectured that this is part of the "real world". Who's world would that be?
I agree with Gary, respectful disagreement is great, we can be passionate without nasty. If you are human you can not claim to be expert, we are all on the journey.
PollyAnna and proud of it.
WOW, what a variety of comments you've generated here, Rich! My thought is: If you live your live with integrity and being trustworthy, your comments on Active Rain will reflect that! I agree that you can agree to disagree RESPECTFULLY and I think we do a pretty good job of that in this community. Great post!
Rich,
What are we going to do? Go back to Charm School. Hey if you don't show professionalism, trust, consideration here in AR, I wornder what you do in your business. AJ
Rich
It is important everybody remember the guidelines, yes it is.. thanks for posting to REMEMBER
Rich,
I haven't had the experience of receiving nasty e-mails or comments on my AR blog. I don't know how I've managed to avoid all the bad apples, but so far I haven't experienced any of this. I know from past Internet discussion groups that sub-groups can form within an online forum and when this happens there are a lot of offline conversations and collusion with one another, kind of like an online West Side Story.
I hope that Active Rain can maintain it's friendly, open culture. Perhaps it's too much to ask of any online community, but it's what we should continue to strive for and the Active Rain Guidelines are designed to foster this.
Hey, great discussion here! Thanks for all the awesome contributions to the dialogue!
George - you're absolutely right, and we have begun to take a more agressive stance towards those who are abusing our network and violating the guidelines. For some, points will be taken away, and for others, their accounts will be deleted. As we revise the Guidelines, we will also state very specific consequences to those who wish NOT to be trusted.
Jeff - I totally agree. it's obvious by the nature of comments here, that most of us are on the same page, and that's it's just a small minority of members who aren't necessarily concerned about 'trust' or maintaining their integrity. Our responsibility as Network Administrators is to ensure that the ground rules are clearly spelled out and understood, and to also establish equally clear consequences for when those rules are deliberately violated.
Rich,
For the most part, I would say, members are operating here in a professional manner which makes the site such a powerful tool. But it is necessary to visit these guidelines from time to time so that newbies and oldies are reminded what is expected of them.
I've come around on the whole points thing. I think if the point system went away so would a lot of the crap. The points were necessary to build Active Rain but no longer needed.
Thanks for the reminder
BB
Good post Rich. As an Eagle Scout, I learned many years ago, ( very many) that we are to be Trustworthy. It is the first of the 12 points of the boy scout law.
Don
RICH: I believe in trust. I believe most people in the Real Estate Industry are trustworthy. There is always a %age who have bad deeds and negativity to spread to others. Since I am a newbie I am reading this blog of rules for the 1st time. Right now I feel like I walked in the room, sat down and got caught up watching a night time soap opera in Mid season not knowing whats going on except people are upset with each other with name calling etc. I pray that the injured parties will have it resolved and have peace. I love learning from this community of A/R.
Thank you for reminding me to be appropriate. I am trustworthy and have an expectation that the people on this website are also.
Kieran
"Trust allows us to be transparent. Trust encourages vulnerability. Trust removes the fear of judgement. Trust provides a safety net of mutual respect, care, and concern."
There is nothing more true than this statement. I came across this blog accidently and I am ever glad I did!
Kye: Nice of you to stop by. Thanks for your kind words. There are times we write things, albeit rarely, where it seems to come from somewhere beyond ourselves. Perhaps that is the muse within us? Hope you're enjoying your dancing in the Rain. Let me know if I can ever be of help to you...
Hi. I'm BRAND new to ActiveRain and have no idea what I'm doing. I don't even know what's going to happen by submitting this comment. That's why I'm reading this post in the first place. I figured it made sense to do what the experts told me to do to get started. Are you telling me not everyone follows these directions...? Well...I promise to do my best to be respectful and professional with everything I do here...just as I would expect everyone else to do the same. We all know there are exceptions to every rule and I look forward to learning from, contributing and belonging to the ActiveRain network. Now, if someone would just tell me what all this stuff about "points" means :)
Rick: Welcome to the Rain! Make a point of accessing the AR Home Page (just click on the AR logo at the top of the page, and then click on the link "Getting Started"...that will answer most of your questions, and provide some step-by-step tutorials on how to get rolling. Good to have you here with us!
Rich,
Thanks for the post...most AR members I've come across are respectful of the guidelines and I'm glad to be a part of this community.